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Request Office 365 Group


The specific resources that are provided depends slightly on the groups experience your team wants to have.  See for full details.

Getting Started

To request a new Office 365 group, contact the Help Desk and provide the following information:

  • Group Name — we advise keeping it short and descriptive
  • Who will be considered the “owner” — they will be able to manage the group, add others, and transfer ownership later
  • Will this group be used with the Office 365 Teams App? — a system admin must activate this on your group
  • Public or Private? – Public means that the group content is public (to all BMC users) and Private means only group members can see the content.
  • Hidden/Non-Hidden – Hidden/Non-Hidden refers to the group membership — whether non-members can see who is in the group.

Note that Hidden does not mean the entire existence of the group is hidden. There is no way to hide the existence of a group from non-members. 

Once the group has been created, you will be able to:

  • Access the group from Outlook Web and add/remove members
  • Open Planner from within the Group, creating a Group Planner
  • If Teams was selected, the Group will appear in Teams as a Team
  • Use the group in other group-capable apps


Contact the Help Desk with questions: or 610-526-7440.

Please note that while we are happy to create groups and support their use within the Outlook app, our support of other apps with which one can use a group is extremely limited.  See


Help with 365 Groups is available whenever the Help Desk is open:

Requests for new  Groups will be completed as staffing permits.